Can you ship to an alternate address than my billing address?
Due to our payment processor's fraud protection policy and our shipment insurance [...]
What happens if my package is lost, stolen, damaged, etc.?
The Nibsmith is not responsible for any lost, stolen, or damaged packages. It [...]
What shipping services do you offer?
Domestically, services from USPS, UPS, and FedEx are available. Internationally, I highly [...]
How should I package my pens to be shipped to you?
I'm so glad you asked! For maximum protection, purchase a length of PVC [...]
Can I purchase a pen from a third party and have it sent directly to you for nib work?
No, I am not currently accepting mail-in orders for nib work. Nib [...]
When will my pen(s) ship?
Items in stock generally ship within 1-2 days depending on if any [...]